Here’s everything you need to know before you arrive
at your lash appointment

Can I wear makeup to my lash appointment?
It’s required that your eye area be clean and completely free of makeup. You can wear moisturizer and foundation but no under eye concealer, mascara, etc. Your lash artist will require you to remove any makeup around your eye area before the start of your appointment. Come prepared with a clean face so your artist has the most time possible to spend on your lashes.

I can’t leave my house without mascara, I really can’t wear any?
Correct! Now, we know that you’re busy and so if you’re coming from work or running errands, please arrive to your appointment early to clean your lashes onsite so when your lash artist is ready to start your lashes, you’re ready to go!

What should I wear to my lash appointment?
Comfortable clothes! You’ll likely be sitting or laying down for between 2-3 hours depending on the length of your appointment.

How long are eyelash extension appointments?
Your very first lash appointment will be a full set of lashes (aka a fresh set) and will take around 2 to 2½ thours to complete an full set 

Should I curl my natural lashes before my lash appointment?
Nope! Lash artists prefer to work with your natural lashes in their most natural state! Your natural, straight lashes are better for the adhesive to bond and hold the lash extension.

Should I bring my headphones?
Absolutely! If you’re planning to listen to music during your appointment then you’ll need to provide your own headphones and music listening device. Have a few playlists or podcasts lined up as you won’t be able to open your eyes during the appointment. We suggest more soothing music, your lash artist won’t want your head bobbing along...

Should I bring my phone with me?
Yes, bring your phone but make sure and silence all text or phone call notifications. It’s just a distraction for you and your lash artist!

What happens if I fall asleep? Is that okay?
Absolutely! Some lash artists prefer when their clients fall asleep. Don’t worry about falling asleep, your lash artist wants you to be as comfortable as possible during your appointment! (Lash naps are the best naps… ;) 

Can I wear my contacts?
We suggest removing your contacts when you arrive at your appointment just to ensure as little irritation during your appointment as possible.

Should I wash my lashes?
YES! Washing your lashes once per day with a lash-safe cleanser (hint: like the Borboleta Lash Bath) will not only extend the life of your lashes but will keep them clean and looking fresh each day! It will also help prevent any irritations and bacteria!